ORDER PICKING
Our team processes orders daily and all orders are picked early in the morning and despatched by 2 pm. NOTE: Ordering the night before or early morning before 7:00 am helps us process your order.
WORLDWIDE SHIPPING
We ship to any address in the world. Each country determines customs or duties that may be levied on goods and your order may incur charges due to factors that are beyond our control. Please check with your local customs for rules, restrictions, or tax duties before ordering.
Rogue Royalty offers shipping insurance to cover lost deliveries or items damaged in transit. If the shipping insurance option is not chosen we are unable to insure and therefore at times unable to replace uninsured items.
FREE SHIPPING.
Free Shipping is done at Rogue Royalty discretion. In selected FREE SHIPPING the customer acknowledges and accepts Rogue Royalty is free from any liabilities therein.
EXPRESS/COURIER SERVICE.
Express shipping applies for orders placed before 10 am on the previous day.
Same or next-day Express services are not guaranteed when shipped to states other than NSW and may take a longer period of time.
COVID IMPACTS.
Please note that once your order is dispatched from our premises, whilst every effort is made to ensure you receive your quality Rogue Royalty item we are unable to accept liability for any issues that may relate to delivery.
Please note that all Rogue Royalty goods are dispatched from our Australian fulfillment centre. Unfortunately, due to the high volume of parcels in the Australian and international postal network following the Coronavirus pandemic, logistics companies have advised orders may be impacted with possible delays.
We want to assure you we are working closely with our delivery partners to ensure your orders get to you as quickly as possible.
We apologise for any delays and appreciate your patience in these unprecedented times. These delays are beyond the control of Rogue Royalty and we are doing our best to turn around your orders/returns promptly.
For any further queries please email us at info@rogueroyalty.com.au
